Shipping policy

SHIPPING POLICY

At SAVIUM™, we aim to process and deliver your orders safely and efficiently across India.

ORDER PROCESSING

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive the available shipment/tracking information through the contact details provided during checkout.

SHIPPING & DELIVERY

We ship orders through third-party courier and logistics partners.

Estimated delivery times may vary depending on the delivery location, courier availability, weather, holidays, operational conditions, and other circumstances beyond our control.

The estimated delivery date shown at checkout or communicated after dispatch is an estimate and is not a guaranteed delivery date.

Delivery may take longer for remote locations or areas affected by courier service limitations.

SHIPPING CHARGES

Charges are free for shipping, There will be no any charges displayed during checkout.

Any free-shipping offer is subject to the terms and conditions of the applicable promotion.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name
• House/building number
• Street/locality
• City
• State
• PIN code
• Valid phone number

SAVIUM™ is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

DELIVERY ATTEMPTS

Courier partners may make multiple delivery attempts depending on their operational policies.

If an order cannot be delivered because the customer is unavailable, the address is incorrect, or the customer refuses/does not accept the shipment, additional delivery arrangements may be required.

DAMAGED PACKAGES

If your package appears visibly damaged at the time of delivery, please document the condition of the package before opening it.

If the product inside is damaged, please contact SAVIUM™ on the same day of delivery.

Please provide:

• Order number
• Clear photographs of the outer package
• Clear photographs of the damaged product
• Unboxing video, where available

Please retain the original packaging and damaged product until the claim has been reviewed.

For further details, please refer to our Return and Refund Policy.

DELIVERY DELAYS

SAVIUM™ is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, extreme weather, natural events, strikes, transportation disruptions, government restrictions, or other unforeseen circumstances.

CONTACT

For shipping-related questions, please contact us using the contact information provided on our website.

SAVIUM™ reserves the right to update this Shipping Policy from time to time.